After a thorough examination and a pano and CT-scan, the very professional staff (all female) showed me what they found in their examination for phase 1 of getting implants of which I needed more than anticipated. (Nov. 2017) They took great care in explaining all the procedures and potential pitfalls and did not pressure me in any way to do this if I did not want to. We already have set our phase 2 visit for getting crowns.